In both Kingdom Hearts HD 1.5 ReMIX & HD 2.5 ReMIX, these themes were free for players and were able to download and put these themes on their home screens after completion. One feature that may be familiar to fans is the unlockable themes that players can obtain after completing each title. With the release of Kingdom Hearts HD 2.8 Final Chapter Prologue, many fans have bundled up and begun to play on their PlayStation 4's. Thank you for contacting the SQUARE ENIX Support Center.
We thank you for contacting us, and we hope you continue to enjoy playing KINGDOM HEARTS HD 2.8: Final Chapter Prologue, and best of luck in battle! We are currently working with the KINGDOM HEARTS team and Sony Computer Entertainment America (SCEA) to issue a proper reimbursement for the mistakenly purchased PSN Theme(s).Īgain, we sincerely apologize for the inconvenience, but rest assured that our teams are working to resolve the issue in a timely manner. *If you have already purchased the theme(s), we sincerely apologize, as that was not our intention. At this time, we must kindly ask for your patience while the issue is investigated, and we urge you to refrain from purchasing the PSN Theme(s), since they should be downloadable for free once the back-end error is fixed. Our KINGDOM HEARTS support team, as well as management and development, have been informed of the issue, and are currently working to resolve the error in a timely manner. The PSN Theme(s) are supposed to be FREE for users as a reward for completing the game(s). As recently reported by various users, the PSN theme(s) that are unlocked when completing the game(s) are requiring users to pay $2.99 (USD), but this is indeed an error. The team looked into this issue and found that there appears to be an error with the game at this time. We apologize for the delay in our response. Thank you for contacting SQUARE ENIX support,
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